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KB #240123: Cannot move, Cut and Paste, or Drag and Drop into a protected folder




You receive an Access Denied error if trying to move a file into a protected folder. This includes Cut and Paste as well as Drag and Drop.

Additional Information:

However, you can Copy a file into a protected folder (including Copy and Paste).This is by design for safety purposes to protect against the occurrence where you Cut and Paste the only copy of an important file into a protected folder, or the wrong protected folder, when you didn’t intend to. In that case you might have encrypted the only copy of an important file and not be able to decrypt it.

To move existing files to a protected folder you can:

  • Copy the file(s) to the folder.
  • Shred the original, unencrypted files, if desired

Last modified: 7/8/2016