Type:
Info
Summary:
This article provides some extra steps if there are issues with uninstall and you need to get to a clean machine that removes virtually all traces of Encryptionizer binaries and Windows registry entries. (Note: This approach does not decrypt data)
Additional Information:
Typically you will use the Control Panel to uninstall Encryptionizer software. You will be reminded to decrypt data, if desired. The uninstall does not decrypt your data automatically.
Note: If you remove the software and you still have encrypted data, you will not be able to decrypt your encrypted data with any other means than our software.
This article provides some extra steps for removal of our software in the event that you don’t have an entry in the control panel to uninstall Encryptionizer or you need to take an extra step to clean up.
- Download the Uninstall Module to a temporary location.
- From a command window with the Run as Administrator option:
uninstall.fsql.nep.dist.exe /UNINSTALL
This will complete the initial installation.
This next step uses a command file to scan standard file locations and registry entries for additional removals.
- Download the Clean command to a temporary location.
- Copy the cleancmd1cmd file to the Encryptionizer installation folder (default C:Program Files (x86)netlibsecsql or C:Program Files (x86)netlibnep unless changed during installation process)
- From a command window with the Run as Administrator option which will put the output into the Cleanlog.txt file:
cleancmd1.cmd -oCleanlog.txt - Note: the output of the command will show many cases of file or entry not found. This is because command file looks for not only the current version of software, but also older versions, across files and registry entries. It looks in a number locations for files to make sure things are clean.
- Manually delete your Encryptionizer installation directory
- Reboot the machine
- You should now be ready for a fresh installation if desired.