KB #240091: NLCBTASK Service fails to start with error “The system cannot find the file specified”

Type:

Fix

Summary:

The installer added the ImagePath for the NLCBTASK Service without surrounding quotes. This has been fixed in all recent versions of released after Jan 2012.

Additional Information:

The ImagePath Value for the NLCBTASK Service is being added without surrounding quotes, even if there are embedded spaces in the path, e.g.,
  C:Program FilesNetLibSecsqlnlcbtask.exe
rather than
  "C:Program FilesNetLibSecsqlnlcbtask.exe"In most instances, the Windows Service Manager starts the service successfully anyway. However, in at least one case, we have seen the Service Manager fail to start the service since it is cutting off the ImagePath at the first blank space, i.e.,
  C:Program

Resolution: This has been in all versions released after Jan 2012. In the meantime you can do the following:

1. Run Regedit.exe
2. Navigate to this Key:
   HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesnlcbtask
3. Modify the ImagePath value to enclose the path in quotes if it is not already in quotes.
4. Exit Regedit
5. Start the NLCBTASK Service with either:
     net start nlcbtask, or
     sc start nlcbtask

If the ImagePath is already enclosed in “quotes” and NLCBTASK still does not start, it may be that the file NLCBTASK.EXE has been accidentally deleted. Try reinstalling Encryptionizer.