KB #240115: Error 1605 when attempting to secure SQL Server

Type:

Known Issues

Summary:

You receive error 1605 when attempting to secure SQL Server when using Encryptionizer for SQL Server, or when trying to secure any other application using Encryptionizer for Desktop or Encryptionizer for Servers.

Additional Information:

There are a few possible reasons for receiving this error message:

1. You are trying to secure a service or application for which you are not licensed.  Please contact support if you believe this is in error.
2. You may receive this if the SQL Server ImagePath Registry Value is not “Quoted” properly.

To workaround, run Regedit.exe and navigate down to the SQL Server Service Key.

For a named instance this will ususally be:
HKLMSYSTEMCurrentControlSetServicesMSSQL$instance

For the Default instance this will be:
HKLMSYSTEMCurrentControlSetServicesMSSQLSERVER

Examine the ImagePath Value which, for example, may look like this:
C:Program FilesMicrosoft SQL ServerMSSQL.1MSSQLBinnsqlservr.exe -sinstance

If so, modify the Value to add “quotes” around the Executable name so it looks like this:
"C:Program FilesMicrosoft SQL ServerMSSQL.1MSSQLBinnsqlservr.exe" -sinstance

Now, close Regedit.exe and try securing again.

If the Executable is already enclosed in “quotes”, or if you continue to receive this error, please contact Support