← Back to Knowledge Base

KB #240125: System Stop (BSOD) when restoring an encrypted database with FileStreams from backup

⏱️ 1 min read

Type:

Fixed

Summary:

When restoring a backup which contains FileStreams, you may experience a System Stop or crash(BSOD). This is currently known to affect only SQL Server 2016. It is not always reproducible. This issue is fixed as of version 2017.1127.31129.1 and later.

Additional Information:

A patch is available. However, you must be running with the latest version of Encryptionizer. To check to see if your version can be patched, examine the file version of this file:
c:windowssystem32driversnlemsys.sys

If it is version 2017.NNNN.28.0 or 2016.NNN.28.1 then it can be patched. If it is earlier than this version, the patch will fail to be applied. If it is later than this version, then the patch is not needed.

Note, that the patch installer will automatically detect the current version and either patch or not patch as appropriate. It is not possible to damage your installation by running the patch inappropriately.

If you require this patch to resolve this issue, please contact our team using our Support Page

Was this article helpful?

Related Articles

KB #240094: How to capture output of sp_n_enumfiles into a table

  Type: Information Summary: API sp_n_enumfiles gives a report of encrypted database files currently attached…

KB #240009: How to access encrypted databases and files on a CDROM or DVD

Type: Information Summary: This article explains how to access encrypted databases and files located on…

KB #240117: Upgrading SQL Version on an instance secured with Encryptionizer

Type: Information Summary: You have an SQL instance that is secured with Encryptionizer for SQL.…

Still need help?

Our support team is here to assist you.

NetLib Security
AI Assistant · Online
Hi! I'm the NetLib Security assistant. I can answer questions about our encryption solutions, HIPAA compliance, Encryptionizer, and more. How can I help you today?