← Back to Knowledge Base

KB #240131: “not a valid Win32 application” error in the Windows System Log

⏱️ 2 min read

Type:

Fix

Summary:

In a very rare circumstance, the Encryptionizer Key Management Service (KMS) will fail to start with this error message in the Windows System Log:

“Encryptionizer Key Management Service is not a valid Win32 application”

This may sometimes be associated with error number 193. Alternatively the error message may be “File Not Found”.

Encrypted databases will not be accessible, because KMS is required to be running prior to start of a secured process or service in order for encrypted databases to come online.

Additional Information:

  • Enter Regedit and drill down to this Registry Key in the left pane:

HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesNLCBTASK

    • In the right pane you will see this REG_SZ Value: ImagePath

 

  • The Value will look something like this (no quotes):

C:Program Files (x86)NetLibSecsqlNLCBTASK.EXE

  • If the Value is unquoted, modify the existing Value to be enclosed in “quotes” so it looks like this
    (for example):

"C:Program Files (x86)NetLibSecsqlNLCBTASK.EXE"

(If the Value is already quoted, this is not the issue and you should contact Support)

  • Exit RegEdit and reboot.

Related Topics:

240102: Encrypted Databases not accessible (Recovery Pending, Suspect)

240085: SQL will not start – related articles

240086: fn_n_keycount() returns Zero, when greater than Zero expected

Was this article helpful?

Related Articles

KB #240021: “Invalid Driver” or “Can’t load encryption driver” message

Type: Information Summary: This article discusses when and why you may see “invalid driver” or…

KB #240155: Returning to a clean state

Type: Info Summary: This article provides some extra steps if there are issues with uninstall…

KB #240086: fn_n_keycount() returns Zero, when greater than Zero expected.

  Type: Information Summary: You are expecting fn_n_keycount() to return a value > 0, but…

Still need help?

Our support team is here to assist you.

NetLib Security
AI Assistant · Online
Hi! I'm the NetLib Security assistant. I can answer questions about our encryption solutions, HIPAA compliance, Encryptionizer, and more. How can I help you today?